Apr 23, 2009 How to Force Quit Any App on Mac (2018) - Duration: 1:41. Mac Square 96,753 views. Former FBI Agent Explains How to Read Body Language Tradecraft WIRED - Duration: 14:44. On a Mac, force quitting is best done from the Dock or via the Force Quit option from the Apple menu. You can also hit the Command+Option+Escape key combination to bring up a Force Quit Applications window. See How to Use the Force Quit to Terminate a Wayward Mac Application for details. As soon as you click it, your application will be shut down in time. You can also force quit an app on Terminal using the app's Process ID (PID) Open a new Terminal window and enter the command: top -o cpu. Then a list of all running applications and processes will appear in Terminal with the app. Discusses that Word for Mac closes unexpectedly or that files experience formatting problems when you start the program. Provides a resolution for the problem. Click Force Quit. Select an application in the 'Force Quit Applications' window. Hold down the OPTION key while you click the Go menu. Open the Preferences folder.
-->Nov 06, 2017 Safari 6 didn't shut down and gave me a spinning wheel that blocked access to force quit under the Apple and delayed (sometimes for an hour) the force quit box you can get with option-command-escape. Then Apple sent me the upgrade for Lion 7.4 and Safari died entirely. Feb 20, 2017 Poprika May 10, 2015 6:39 AM. I tried force quit. Trying force quit again yielded the same results. Now, my mac won't shut down because it can't close the program. You can force a shutdown of the Mac by holding the power button for an extended period.
Note
Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.
Symptoms
When you start Microsoft Word for Mac, or when you try to open a new document, you experience one of the following conditions:
- The program closes unexpectedly.
- Error message:
Note
This error message may also occur during usage of application such as saving a document.
Resolution
To resolve this problem, follow steps below.
Microsoft Word for Mac 2008 or Later
Step 1: Quit all applications
- On the Apple menu, click Force Quit.
- Select an application in the 'Force Quit Applications' window.
- Click Force Quit.
- Repeat the previous steps until all active applications.
Warning
When an application is force quit, any unsaved changes to open documents are not saved.
Step 2: Remove Preferences
- Quit all Microsoft Office for Mac programs.
- On the Go menu, click Home.
- Open Library.NoteThe Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
- Open the Preferences folder.
- Look for a file that is named com.microsoft.Word.plist.
- If you locate the file, move it to the desktop. If you do not locate the file, the program is using the default preferences.
- If you locate the file and move it to the desktop, start Word, and check whether the problem still occurs. If the problem still occurs, quit Microsoft Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash.
- Quit all Microsoft Office for Mac programs.
- On the Go menu, click Home.
- Open Library.NoteThe Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
- Open the Preferences folder.
- Open the Microsoft folder.
- Locate the file that is named com.microsoft.Word.prefs.plist.
- Move the file to the desktop.
- Start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.prefs.plist file to the trash.
- On the Go menu, click Home.
- Open Library.NoteThe Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
- Open the Application Support folder.
- Open the Microsoft folder.
- Open the Office folder.
- Open the User Templates folder.
- Locate the file that is named Normal, and move the file to the desktop.
- Start Word and check whether the problem still occurs. If the problem seems to be resolved, you can move the Normal file to the Trash. If the issue continues to occur, proceed to the next step.
If the issue continues to occur, go to the next step.
Step 3: Peform clean boot
For information how to clean start your Operating system (OS), see Microsoft Knowledge Base article:
2398596 How to use a 'clean startup' to determine whether background programs are interfering with Office for Mac
If the issue continues to occur in Safe mode, go to the next step.
Step 4: Remove and then reinstall Office
For information how to remove and then reinstall Office, see the following article:
If after removing and then reinstalling Office, the problem continues to occur, go to the next step.
Step 5: Use the 'Repair Disk Permissions' option
You can use the Repair Disk Permissions option to troubleshoot permissions problems in Mac OS X 10.2 or later versions. To use the Repair Disk Permissions option, follow these steps:
- On the Go menu, click Utilities.
- Start the Disk Utility program.
- Click the primary hard disk drive for your computer.
- Click the First Aid tab.
- Click Repair Disk Permissions.
Note
The Disk Utility program only repairs software that is installed by Apple. This utility also repairs folders, such as the Applications folder. However, this utility does not repair software that is in your home folder.
Microsoft Word 2004 for Mac
- Quit all Microsoft Office for Mac programs.
- On the Go menu, click Home.
- Open Library.NoteThe Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
- Open the Preferences folder.
- Look for a file that is named com.microsoft.Word.plist.
- If you locate the file, move it to the desktop. If you do not locate the file, the program is using the default preferences.
- If you locate the file and move it to the desktop, start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash.
- Qit all Microsoft Office for Mac programs.
- On the Go menu, click Home.
- Open Library.NoteThe Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
- Open the Preferences folder.
- Open the Microsoft folder.
- Look for a file that is named com.microsoft.Word.prefs.plist.
- Move the file to the desktop.
- Start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.prefs.plist file to the trash.
- On the Go menu, click Home.
- Open the Documents folder.
- Open the Microsoft User Data folder.
- Locate the file that is named Normal, and move the file to the desktop.
- Start Word, and check whether the problem still occurs. If the problem seems to be resolved, you can move the Normal file to the trash.
Third-party disclaimer information
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
The information and the solution in this document represent the current view of Microsoft Corporation on these issues as of the date of publication. This solution is available through Microsoft or through a third-party provider. Microsoft does not specifically recommend any third-party provider or third-party solution that this article might describe. There might also be other third-party providers or third-party solutions that this article does not describe. Because Microsoft must respond to changing market conditions, this information should not be interpreted to be a commitment by Microsoft. Microsoft cannot guarantee or endorse the accuracy of any information or of any solution that is presented by Microsoft or by any mentioned third-party provider.
FonePaw - Solution - Eraser - Force Quit Not Working
I believe it has happened to you - force quit is not working on your Mac in any way, whether clicking Force quit or using the Command-Option-Escape shortcut. It has happened to many commonly-used apps, such as, Safari or iTunes won't force quit. This passage is going to offer you three ways to fix force quit not working problem on Mac. You can force quit Safari, iTunes, Photos, Mail or other apps that won't quit.
Way 1: Kill Mac Process
If you cannot quit an app with force quit or Command-Option-Escape, you can turn to Activity Monitor, which allows you to force quit any frozen apps.
Step 1 Open Activity Monitor in Application > Utilities.
Step 2 Find the app that won't quit in the process list and select it.
Step 3 Click the X button in the upper-left corner.
Step 4 Click Quit first. If the app still won't quit. CLick Force Quit.
Way 2: Use Terminal to Force Quit Apps that Won't Quit
If force quit in Activity Monitor is still not working, you can force quit the frozen app with a command line method, which means you can quit an unresponsive app through Terminal. Here are the steps:
Step 1 Open and run the Terminal.
Step 2 Type the command: killall [application name]. For instance, if iTunes isn't responding, type killall iTunes.
Step 3 When you are ready, click Enter. As soon as you click it, your application will be shut down in time.
You can also force quit an app on Terminal using the app's Process ID (PID)
Can't Shut Down Mac
- Open a new Terminal window and enter the command: top -o cpu. Then a list of all running applications and processes will appear in Terminal with the app's process ID. Take down the PID of the app that cannot quit.
- Then open a new Terminal session, type: kill [PID]. FOr example, if iTunes won't quit and its PID is 1234, type: kill 1234 to force quit.
Note: The PID of an app will will change each time the app is launched.
Way 3: Uninstall Apps That Won't Force Quit
If you can't make a third-party software to close by the above methods, then it is very likely that there is a problem with this software. In this post, it's better to uninstall the apps. You can use FonePaw MacMaster,an app uninstaller which can locate app files for you and completely remove the app as well as app files and delete its related data in one click. It's important to make sure related data is deleted. If you just delete the app, the wrong file may still be on your Mac.
Follow the instructions to learn more:
Force Shutdown App On Mac
Step 1 Download and launch FonePaw MacMaster on your MacBook.
Step 2 Navigate to Uninstaller to click 'Scan'. Then you see all the applications on your Mac.
Step 3 Choose the app that won't force quit and simply click Clean to uninstall the app completely.
Step 4 When everything is done, you can see the interface below, which indicates your apps are removed successfully.
You can now reinstall the app so that the force quit not problem won't happen again.
Rating: 4.3 / 5 (Based on 62 ratings)Thanks for your rating.
Securely clean up the junk files, big files, unneeded files on your Mac to speed it up.
Force Kill App On Mac
- Hot Articles
- How to Safely Clear App Caches on Mac
- How to Completely Uninstall Mac Applications
- How to Uninstall Skype on Your Mac
- How Do I Delete Google Chrome from My Mac
- [Solved] Cannot Empty the Trash on Mac
- Apps Crash and Unexpectedly Quit on Mac
- How to Force Quit Apps on Mac
- Uninstall Office (2011/2016) for Mac Completely